08. Organizational Change Management, Role of HR
Organizational Change Management, Role of HR Organizational change is inevitable, and HR plays a key role in ensuring the smooth implementation of these changes. Changes can range from digital transformation to restructuring and more. Firm change management is critical to minimizing resistance and ensuring alignment to new goals. Key Human Resource Strategies in Change Management 1. Communication Clear and transparent communication is essential in changing times. HR should develop a plan to communicate the reasons for the change, its benefits and how to implement it. Microsoft's digital transformation included a comprehensive communications strategy led by HR to ensure the public was well informed and supportive of the changes (Harvard Business Review, 2019). 2. Employee participation Makes changes in the production process and increases purchasing. Organizations like IBM have organized cross-functional te...